I purchased a cruise for $3600.00 from the NCL website. I called and paid the $600.00 deposit. After the transaction was made and the deposit was given, they raised the price of the cruise by $119.00. When I called and inquired, they told me that they did not charge enough initially and they wanted to add $119.00 on top of the $119.00 they just added. After 2 more days of getting nowhere, I cancelled the cruise. However, they told me that they would not reverse the deposit or credit my credit card for "at least 2 weeks". I have supporting documentation proving this bait and switch tactic.
0 comments