Usacomplaints.com » Traveling & Tourism » Complaint / Review: Travelocity - United Airlines Charging $ 250 fee for not using a paid flight segment RIPOFF. #135581

Complaint / Review
Travelocity
United Airlines Charging $ 250 fee for not using a paid flight segment RIPOFF

Booked flight from Los Angeles to Frankfurt and back to Los Angeles through Travelocity.

Return flight leaves from Frankfurt at 8 am on Lufthansa to London. Connecting United Airlines flight leaves at 11 am in London.

I asked United as well as Travelocity and Lufthansa if I could check in in London instead of Frankfurt because I would have to arrive at 6am in Frankfurt from Palma de Mallorca. There are no flights leaving that early from Palma. I could take a plane directly to London but because of the stubborness of these companies I have to leave a day earlier with a 24 hour layover in Frankfurt.

All that I was asking them was not to be on the plane from Frankfurt to LOndon (giving them the opportunity to sell the ticked to someone else). The information they gave me was: if you don't board the Frankfurt - London plane we are not going to let you board the plane from London to Los Angeles.

All what they would have to do is put a little note into their computer but obviously fees and penalties are their most important source of revenue.


Offender: Travelocity

Country: USA
Site:

Category: Traveling & Tourism

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