Usacomplaints.com » Traveling & Tourism » Complaint / Review: Florida Passport - Ripoff. #119584

Complaint / Review
Florida Passport
Ripoff

What seemed to be a really good deal, was just your typical rip-off. You see I received a phone call on (3-29) from someone that had a trip to send me for review for 7 days. Within that 7 days I could cancel via phone or letter.

Well you see I called on the 3rd to cancel, which happened to be a Sunday mind you I was still within my 7 days. I was told that my cancellation had been processed, and then the automated teller disconnected. The company still took the money out of my account on 4-06-05 over drawing my account.

On 04-07-05 I called the company about my account only for them to tell me that I did not cancel until 04-04-05, because they do not work on Sunday so it rolled over to the next business day. Now the company is stateing that they are not responsible for any over draft charges that have occured. Mind you my account was in the positive up to this point.

During this issue with this company I was hung up on 4 times by the customer representative 4 times.


Offender: Florida Passport

Country: USA   State: Florida   City: St. Petersburg
Address: 6822 22nd Avenue North, PMB-432
Phone: 8886122894

Category: Traveling & Tourism

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