Complaint / Review
Orbitz.com
Hidden fees - Frontier Ai

I recently purchased a plane ticket from PDX to DEN.

Flight confirmation says " Total due at booking, $383.60. Taxes and fees included". It also says, "Additional baggage fees may apply."

I looked up the additional baggage fees — one carry-on (24"x16"x10"), one personal item (18" x 14" x 8"). But this is NOT TRUE!

I showed up with my son to check in. We each had a personal item and between the two of us we had one carry on. The agent demanded $50 for the carry-on. If I wanted to check it, it would only cost $25.

This is a HIDDEN FEE! No where did Orbitz tell me about this.