Usacomplaints.com » Traveling & Tourism » Complaint / Review: Orbitz.com - Hidden Fees - Frontier Ai. #1100271

Complaint / Review
Orbitz.com
Hidden Fees - Frontier Ai

I recently purchased a plane ticket from PDX to DEN.

Flight confirmation says " Total due at booking, $383.60. Taxes and fees included". It also says, "Additional baggage fees may apply."

I looked up the additional baggage fees — one carry-on (24"x16"x10"), one personal item (18" x 14" x 8"). But this is NOT TRUE!

I showed up with my son to check in. We each had a personal item and between the two of us we had one carry on. The agent demanded $50 for the carry-on. I was then told that to check it would cost $25. We will have to pay this HIDDEN FEE each way!

No where did Orbitz tell me about this. This is a true HIDDEN FEE.


Offender: Orbitz.com

Country: USA

Category: Traveling & Tourism

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