Complaint / review / scam report
Awful Experience - Car Rental

Complaint / review text:
Through, I Rented a car from Advantage Denver Intl Airport April 6-9 & am very disappointed with the experience & will never rent a car there again! First of all, I was lied to & told that their gas was 40 cents a gallon cheaper than in Denver, not true! The car's engine light came on & traction control was shut off & would not turn back on; which presented a big problem due to a snow storm. Along with the snow storm, there was no ice scraper available in the car. Since travel was advised against due to the storm, I was 1 hour late turning in the car & was charged for an additional day. This is bogus! I spoke with the manager, Cheryl (?) & was told too bad, she couldn't control the weather. Also told the guy that checked in the car about the engine light & traction button, which I'm sure was not reported or fixed! I am requesting a full refund for this rental. Thought I was getting a real good deal with a $5.00 a day car rental that turned into $179.00. I am outraged by this experience & will be giving a negative review on this rental company!

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Author: Contact with Author


Country: USA   State: All USA

Category: Traveling & Tourism


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