I cannot begin to tell you how bad the customer service is. I used to use Priceline all the time, and expected this year's trip to turn out just as well. Turns out the booking site made a mistake and booked my trip for a weekend in Dec not January. So not only did they charge my card $614 in ...
I have been a priceline.com customer for over 10 years and have used the "name your own price" feature with much success and also purchased rooms at the published prices. I have had no complaints until today when I tried to book a hotel in Orlando for five nights starting tomorrow (Jan. ...
I have done four deals in New York City in one month and in the four I have gotten two of the worst hotels. Not one but two. It's horrible. They gave me the same hotel three days after I complained about it. The worst ...
Very unhappy with the service. I purchased collision damage insurance with my car rental and to my surprise... It was no good when I got to the counter to pick up my car. I had to purchase another insurance cus the 33 dollars I paid on your website was money in the garbage. Why would you offer an ...
I try to make a reservation last night on their web site since they offer "best rate" (hotel only), after choosing the amenities, etc and then proceeded with the check out. On my first attempt the system said "sorry we were unable to process your CC", I thought that I made a ...
I thought I could take Priceline.com 's reputation by their own words but learned the hard way that I couldn't. My husband and I tried to go see his family in CA back in early 2013 but had to cancel due to a death among our friends. Unable to cancel, which isn't mentioned anywhere in their ...