Please stay clear of this website when looking for a vacation rental. We recently rented an apartment in London. The apartment was mis-represented. Even though we paid Homeaway for the rental assurance, they are doing nothing to help. All I get is emails saying to contact the owner. Not sure why I paid them extra for the insurance. It is a waste of money. My next step will be with my credit card company to get the money back that I paid Homeaway.
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