Worse service ever! We made the reservation close to the time the van was supposed to leave because we were assured they would wait for us. Well, they didn't. When I got a hold of the driver he apologized and said he would personally take care of the refund for us... He didn't. The asked me to send an email which I did... Had to follow up after not hearing back for 7 days... Now they're saying the reservation is non-refundable. I'm calling my bank to reverse the transaction for services not rendered!!!
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