Usacomplaints.com » Traveling & Tourism » Complaint / Review: Hotelplanner.com - Hotel room not as described and no help from customer service. #1007879

Complaint / Review
Hotelplanner.com
Hotel room not as described and no help from customer service

I booked a room based on the description. It was not what I got upon checking in. So I called hotel planner.com only to be told tough luck... Now I am stuck here for 5 days or forfeit the money. They have no customer service what so ever... I will never use this company again.



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