Usacomplaints.com » Telecommunications » Complaint / Review: Wirefly - Misrepresentation. #854367

Complaint / Review
Wirefly
Misrepresentation

I purchased 3 telephones on wirefly. I've 3 conditions that are conflicting despite delivering a contact and talking to a boss.

1. I registered for unlimited texting but whatever they delivered to verizon stated 1000 units. I had been billed $127 in overage costs my first month.

2. All three telephones about the wirefly website were outlined as "free service" but verizon charged me $35 per point. Verizon stated I have to undergo wirefly. Wirefly first stated they don't supply free service, but another repetition stated they applied to. Today they've a $35 prepaid credit card for every qualified point. John at wirefly stated he might observe that after I registered they did possess the free service in position but that verizon accounts for that. He explained wirefly doesnt simply provide such things as that to obtain clients. And so I inquired who isoffering or spending money on the giftcards they currently provide and he explained wirefly. That one cost me $105. I put my purchase through "alvin" utilizing the conversation screen. I backup and pasted the discussion into a contact and delivered it to myself. Alvin obviously responded "yes, service is free" about the talk.

3. I needed a great telephone for my child, but didnt require a data bundle. Alvin aimed me towards the LG illuminate. I purchased. I registered for that information intend on another two telephones, although not hers. Ended up it will need a knowledge strategy, what exactly they delivered to verizon had her registered for that corporate package, at $45 monthly, $15 significantly more than the standard package. I had been ready to alter that to some $30 bundle that we am secured directly into for just two years. $45 the very first month, $30 for 23 weeks.

As a whole I'm out over $900 because of wireflys mistakes.

I got nowhere with 2 telephone calls, a contact, and another phone to some boss.

I still possess the backup of my discussion with alvin within the conversation screen.


Offender: Wirefly

Country: USA   State: Virginia   City: Reston
Site:

Category: Telecommunications

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