I ordered two Droid Phones for Verizon Wireless service. As a matter of routine, I tape record all conversations. I specifically asked if I would be charged any "data surcharges" from Verizon. The Wirefly agent was insistent that I would not. To go a step further, the contract for services which was sent to me showed no additional charges relating to data. Of course, after signing up Verizon is charging me $70 ($35 per phone) for the data. Verizon says that Wirefly made a mistake. I called Wirefly and they say that Verizon should not be charging me those fees. After months of haggling with them Wirefly then admitted their mistake but said my only remedy was to return the Droids and go to another plan.
0 comments