Usacomplaints.com » Telecommunications » Complaint / Review: Straight Talk - Poor service, cheap phones. #744801

Complaint / Review
Straight Talk
Poor service, cheap phones

Straighttalk mobile phones at Wal Mart really are a waste of cash.

My partner needed a mobile phone for that greatest period, and got one on his birthday. He was handed the 38.88 buck one, not the least expensive one they've, his cousin purchased for him combined with the alternative strategy. Exactly what a mistake.

The very first phone was a flip-up telephone, and also the inside display damaged in under fourteen days. Not the plastic part, however the lcd part. The 2nd telephone did the same, but about the small exterior display. The 3rd telephone broke the lcd display inside. Each time we'd to visit Wal Mart, cope with the medieval witch in the technology table, after which devote hours about the phone with straighttalk to move the amount and put up the telephone. And of course that each moment I'd to re enter connections, put up the visitor, and modify the telephone configurations to his preference.

The next telephone my spouse got was an update so he'dnot need to cope with the cheapness of the Motorola that had provided people such complications. I experienced the put up procedure for that next period. Just this time around when he introduced it back in the shop it had been triggered ready, and had a brand new telephone number - SIMPLY WONDERFUL

I called straighttalk and was informed they would need to deliver me a brand new sim-card, also it might consider 3-5 times to obtain it in my experience so we're able to maintain the exact same phone number whilst the unique telephone. I told the individual about the telephone which was not appropriate, and he or she had a need to work-around it.

She assured me that she might and deactivated the telephone to be able to achieve this. I had been about the telephone together with her for 2 hours development rules manually and being placed on store while she did exactly the same at her finish. At the conclusion of the procedure she explained the telephone could be up and employed in an hour or so, and also to change it on / off to check it. The telephone returned on after twenty four hours (not the time she stated), but using the same telephone number.

24 hours later I used two 5 hours about the telephone performing exactly the same thing with another technology, a man this time around, who assured me the same. After-hours on-hold, development rules, and pleading for more talk-time about the telephone to pay us for that trouble, he offered us 200 moments, and guaranteed me anything was good.

Again, it wasn't. It required twenty four hours again, using the same outcome except today the interior info on the phone mentioned the phone number had actually transformed, as the caller-ID mentioned otherwise, and that I needed to make use of the new quantity to achieve the mobile phone. Meanwhile, the telephone number that I needed to maintain informed callers the voicemail hadn't been put up.

Today I asked to get a supervisor from the start, and Maryjo guaranteed me she was a boss, which she'd have the ability to assist me. I used two hours and 45 units about the telephone with Maryjo-worker number 48846.

I used the following handful of hours programming rules in to the telephone AGAIN and being placed on store AGAIN together with her breaking in most 3 minutes informing me to keep with me, even while my mood heading higher and greater.

At the conclusion of the lengthy and boring procedure she advised me that she'd to call the provider, and they were not addressing her phone. I informed her to place me on-hold and look after the problem. She returned every 3 minutes again till I thought like tugging my hair out when she stated please keep with me-time and time again. Each time she asked me easily was still about the point, like I ought to have responded a problem when she never asked me one. Please keep with me does not need a solution, if she'd stated is it possible to please keep with me, I'd have said yes. I had been prepared to shout at her from the end of it. I had been ready to put on on however, convinced that we'd possess a sufficient outcome at the conclusion.

Ultimately, she explained that she'd certainly need to deliver me a brand new sim-card, and that I was enraged! When the first-person choose to go forward and completed that, I'd possibly ready possess the card, and would not have lost times and hours attempting to repair the telephone. I informed her that Straighttalk would pay us with anything, and he or she returned after placing me on-hold all over again to inform me-she might provide me five days on my support times. Exactly what a crock! I informed her to place me on-hold and obtain me significantly more than that since we'd have now been awaiting 8 times from the period the sim-card got below, and of course the full time I'd lost about the telephone during the last handful of months. She returned and explained she might provide me 10 times. I informed her which was TRULY LARGE of Straighttalk.

Today, I had been at my wits end right from the start, and also the outcome of my hours of function, and my persistence was that I'd need to delay to truly have the quantity I needed, plus they were hardly creating for this using the 10 times.incredible

When I told Maryjo, my spouse is just a chat show radio sponsor in Fayetteville, and he's individuals calling his telephone constantly to setup interviews, and looks on his display. I'm referring to publishers of activities publications, additional talk-show hosts nearby and national types actually one from Europe, running administrators, instructors, along with a handful of people that are on ESPN nationwide T.V. It's not skilled and it has become difficult for him to retain in connection with these folks since the phone number he has provided them claims the voicemail isn't put up.

I can not think the positioning that Straighttalk has set us in, the full time and work it's obtained simply to maintain an easy telephone number. The cheapness of the telephones they market at Wal Mart, and also the prejudice, and mess of the team in the easy specialists completely as much as the administrators.

I'm shocked from the insufficient understanding that's triggered the wait in delivering a brand new sim-card, I'm annoyed by the full time it's removed from my own routine, in addition to the skilled ramifications my spouse needs to cope with due to the trouble Straighttalk has added on-US. Why he proceeds to make use of Straighttalk is beyond me. He will not examine it about the radio show though it could possibly result in a boycott of the items within the Fayetteville region, will not use it Twitter and Facebook. I guess he's considering it's unprofessional of him to do this, but I'd believe it'd be considered a public support. Therefore, I'm likely to get it done for him. Even when I've to contact every talk show within the country, everybody everywhere may notice of the mess, prejudice and trouble put-upon us by Straighttalk.

As my husbands enthusiasm and expertise has been about the stereo together with his words spoken to some faithful and devoted crowd, my expertise is my written term read by everybody I know, everybody they know, and every store I will find.

Straighttalk can notice my tale not just from me, but out of every possible aspect open to the most popular customer.

Thanks for the time, when I have provided Straighttalk lots of my important time, and anticipate them to complete exactly the same for me personally to create this right.

With hate in my own center, and malice in my own eyes,

Andrea


Offender: Straight Talk

Country: USA   State: North Carolina   City: Fayetteville
Site:

Category: Telecommunications

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