For several years in New Jersey I had Embarq/Century Link. I paid my bill every month on time. I moved out of state and cancelled my account in December.
I have received a bill from Century Link every single month. I no longer talk to service, I advise them to get a supervisor, then that person's supervisor. I have heard "it's a glitch in the system" to " I don't know why it can't be fixed" to "we don't fix that in house, and that company has to fix it".
Today I told service I'm done. I advised them I'm contacting the Better Business Bureau, and I wanted a name and address to send a written complaint within Century Link. I was told the service address, and I doubt that will help.
I did a Goggle search and this website came up. I will continue to search websites where I will put my complaint in writing.
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