We invested one hour and 40 units in a Verizon Organization Shop recently within the St. Louis region.
Our daughter got a brand new phone and my spouse was designed to return her previous telephone. But there have been issues with the brand new telephone therefore the shop informed us to hold onto the aged one till they might function it out.
Within The meantime, they grabbed $580 out-of my spouseis bank account since the telephone hadn't been delivered. She's checks on the consideration that'll now be jumping... Cheers Verizon.
We visited the shop using the telephone and also the return container/tag. They assisted us talk to customer support (that's a laugh) at Verizon. The shop individual canme up having a good idea. Credit back the cash for that telephone that'll appear "overdue" about the consideration before telephone came in two times... Excellent.
Obviously just the treasury division might return the cash and also you can't keep in touch with treasury, the top of the phone call centre will not access it the telephone both. Exactly what a laugh... AGAIN, the top Of The VERIZON CUSTOMER SERVICE CALL CENTER WON'T TALK ABOUT THE PHONE TO RESOLVE A PERSON'S ISSUE.
We were advised all we're able to do was obtain a return of the cash following the telephone was delivered the next week. Meanwhile, inspections are jumping.
I'm assembling my intend to transfer my company from Verizon after nearly 15 years like a dedicated client. Customer support was rude and unconcerned about my cash and never thinking about the problem or my bounced-check; not just one of these stepped-up to focus on my account or did something except report plan, section and passage. It had been a knowledge and that I am done.
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