T mobile went a valentines day promotion on Sunday/Sunday 12/13 February; free phone by having an update-qualified consideration; therefore my spouse and that I went and got a brand new telephone. Nevertheless, we did not such as the new telephone, therefore we returned on Sunday to switch having a rim smart phone (along with a more costly strategy). The client support broker advised us to return on Friday since the broker that assisted us on Sunday could be at work. Therefore we returned on Mon; the broker was not there, another broker advised us he cannot trade the telephone, since he requires a supervisor agreement, and also the supervisor isn't within the shop; therefore he questioned us to return on Thursday, and provided a $25 credit to the take into account trouble... Seems civil to date...
We returned on Wednesday simply to discover: we are no further entitled to the present, there is no means the supervisor might recognize the guarantees we received in the last 3 times, and his only consession is definitely an apololgy, since his brokers did not understand the procedure.
Iam unhappy with T Mobile, and completey disappointed; I've been together for ten years... I believe it is time to alter. They'll nickel and cent you to death... Check your statement each month, thereis a higher likelihood thereis a brand new cost they would like to spread for you...
Pity you T Mobile... Baitandswitch isn't appropriate; there are lots of choices to think about when choosing a cell supplier... You will not be one of these for the household, and everybody that requires me for my estimation.
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