Usacomplaints.com » Internet & Web » Complaint / Review: T-Mobile Phone Company - Changing Plan without authorization from custome. #756530

Complaint / Review
T-Mobile Phone Company
Changing Plan without authorization from custome

To whom I might worry.

We sign a with T Mobile Support for spending household strategy at $59 for 700 units uses. We also spend $15 text for every telephone. We-don't require the Web strategy. Nevertheless, this month we realized that our consideration was billed for $50 of online access. Your telephone (HTC HD7 telephone currently had WiFi). We've been utilizing the wireless to get into towards the Web athome and at the office without obtaining billed at-all for more than 6 weeks because we first indication the agreement. Today, T Mobile simply transformed the program and cost us $50 for utilizing their online sites without our agreement or agreement. We contact the client support plus they informed us they currently prevent our access to the internet but we've to pay for the $50 for whatever it occur of the month. I told them it's not reasonable for people simply spending the $50 additional along with what we help to cover. All-they informed us that people have to spend the $50 for utilizing their online sites. They cannot alter it. Like a client, we-don't observe that reasonable to us whatsoever. First we've not completed any change on our consideration. Next, t mobile simply alter the program without need authorization from their client. Next, t mobile simply need their client to pay for some $ due to their organization. We believe, t mobile would like to create some $ in the client around they might. We attempt to keep these things eliminate the $50 they charged us, however they stated they might not do something. All-they explained was Sorry, but we have to spend the $50 cost.

I really donot understand who are able to assist me with this specific issue, Spending $50 not really a problem for all of US, but when this point happen like this, t mobile may rob a large cash from their client. Please support us out... We require the justice please...

Thanks

If you want something, I am usually prepared to reply all of your issue. Again... We need your support.


Offender: T-Mobile Phone Company

Country: USA   State: Massachusetts   City: Dorchester

Category: Internet & Web

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