My spouse and that I named t mobile to update our Telephones, and signal a brand new Agreement. We informed the consultant that people wish to maintain our outdated telephone numbers, but update our Telephones. We'd registered to get a two-year intend on February 22 including a discount on our fresh Telephones. On Feb 24 we obtained our fresh Telephones which mentioned to not utilize our aged sim-cards, and alternatively make use of the types incorporated within the container. As we triggered the Telephones we observed it offered us fresh telephone numbers that will be anything we desired. Upon speaking with At-cellular consultant we were informed that it'dnot be considered a difficulty, and our outdated figures would be moved within 48 hours. As we had attained 72 hours of waiting we named t mobile and were questioned why did we start two extra traces to the consideration. I told them we did no such factor and simply needed our outdated figures moved to the brand new Telephones. The t mobile consultant (Ash) stated we'd need to return the Telephones back update our support strategy again, and spend top dollar on our Telephones. I requested (Ash) if he'd recognize the discount we initially obtained on our Telephones and were advised no. My spouse and that I have now been With t mobile for around 9 years, and simply need our outdated figures on new our fresh Telephones as were decided.
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