Tata Indocom does business simply on cheating and producing bogus charges. I publish several demands to shut my consideration however they aren't producing any feeling to shut it. I visited DOT and surely got to understand how to document a lawsuits against them.
Their NODAL officials also dont do any factor, they simply stay and generate income.
Following is the rules from DOT under all telecom people need to work-but TATA INDICOM, is simply don't understand.
Telecom providers are now being supplied in the united states by government PSUs viz. MTNL/BSNL & Private Providers. These businesses are experiencing their very own customer grievances redressal system that will be mainly accountable for redressal of kinds of grievances of the customers. All of the complainants are designed to find redressal of the issues in the beginning occasion through “Three Collection Institutionalized Grievances Redressal Mechanism” of the worried Company; www.trai.gov.in./serviceproviderslist.Asp shaped because of it under Telecom Consumer Safety and Redressal of Issues Rules (3 of 2007) released by TRAI.
3.1 Callcentre of worried Company (Time limit: 3 days)
3.2 Nodal Officer of worried Company and (Time limit: 10 days)
3.3 Appellate Power inside the organization of Company (time period limit: 3 months)
Subject: RE: IMMEDIATE
Day: Fri, 1 March 15:42: 25 0530
From: DSL. [email protected]
To: cs. [email protected]
CC: [email protected]; [email protected]; [email protected]; NodalOfficer. [email protected]
Expensive Group,
With regards to the below email, generously do the necessary.
We'd prefer to let you know that for that under consideration problems relating
To Relaxation of Maharashtra are worked by our cs. [email protected]
Therefore we obtain for you kindly check and resolve.
There's no DSL line problem.
Thanks
Vaishali
Dsl table
Rom
From: Rishi Gupta [mailto: [email protected]]
Delivered: Tuesday, September 289:11 AM
To: DSL Table; [email protected]; Nodal Officer MUM; [email protected]
Subject: RE: IMMEDIATE
Hello All,
May I determine what type of providers provides by tata. I'm truly tired of that using their customer service providers and that I need to visit Authorized / Press aid help tackle this.
Below if my initial criticism to Tata that I had been not obtaining the Web connection on my Tata Hardware Internet system and my criticism weren't resolved by tata, recently i published a contact on 17th july to remove the services and that I am not likely to purchase July and september since i didn't obtain the providers.
To date, its been about 40 times with no update on that. This really is truly pathatic support I've actually applied to. And today your customer service is harrasing my parents contacting and threating them.
I'm a US resident and residing in US. I have to contact Indian objective in California and certainly will esclate this to high level. Regardless of the length of tata. External planet ought to know how tata is threating for the clients. If you want to contact me, you might contact me at 1-901.305.9100
Cheers
RIshi
Date: Fri, 24 Sep 2010 12:28: 54 0530
From: [email protected]
To: [email protected]
Subject: Response from TATA Indicom
Beloved Client
Greetings from Tata Indicom
thanks for applying our providers.
That Is with regards to the problem indicated by you over-service associated problems for that Tata Indicom quantity 0200422961.
We regret the trouble caused for you.
We'd prefer to let you know that the criticism/demand continues to be authorized for that given quantity and also the docket number for that same is 237338257. This could be solved by 25-SEP-10. We obtain one to generously create a notice of the docket number for the future communication.
for almost any help please feel liberated to contact us at 022-67908000, our 24x7 Customer Service toll free amount from any Tata Indicom phone. We're also available from low Tata Indicom telephones on 022-67908000 (Nearby phone costs apply)
you may also enter contact with this Nodal Officer Ms. Suguna Shetty just in case your criticism isn't solved inside the established period or you're unsatisfied using the quality offered.
Cheers and Regards,
Customer Service MAHARASHTRA
Tata Teleservices Limited
Subject: RE: IMMEDIATE
Day: Fri, 20 August 19:31: 45 0530
From: DSL. [email protected]
To: cs. [email protected]
CC: [email protected]
Dear Friend,
Plz do the necessary.
Somnath
Dsl table
Rom
From: Rishi Gupta [mailto: [email protected]]
Delivered: Tuesday, August 17 7:09 PM
To: DSL Table
Topic: immediate
Hi
My Account number is 975434454.
I've authorized 2 grievances in last 2 weeks that my Tata Indicom Hardware device isn't operating becuase of signal-strength is bad. I've been informed that manufacture could be visiting and examine the problem. To date, this problem isn't entertained.
I do want to shut this support and that I am not accept spend the exceptional of last two-month since Web wasn't functioning since last 2months and problem wasn't entertained and solved. You are able to sign in the report that web wasn't operating and applied.
Please close the account immediately.
Regards
RIshi
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