Usacomplaints.com » Internet & Web » Complaint / Review: M&A Global - Technologysupplier.net Charged Credit Card and has never sent product or refunded money. Continues with phony exscuses. #301965

Complaint / Review
M&A Global
Technologysupplier.net Charged Credit Card and has never sent product or refunded money. Continues with phony exscuses

Ordered 2 network devices from Technolgy Supplier on march 2. Items were said to be in stock. I chose the 2 day shipping option. When a week passed and I did not receive them, but notices that they had already charged my CC, I contacted them - was told on march 6 that the order is scheduled to be shipped 2-3 business days direct from the manufacturer. On march 20 I contacted them again and asked to know the status and trackign into. I got a reply that said they will request the tracking info for me. I asked again on the 20th for the status and got a reply that APO shipments do not have tracking info and that it was shipped USPS. Are address is not an APO and had not chosed USPS for this shipment. I told them I paid for 2nd day air and they responded they will refund the overages on freight - they never have. On April 1st, I told them that I did not receive anything and to cancel the order and refund the money. They replied that the transit time from USPS is 2 weeks and that they were waiting to hear from the manufacturer. I was then told on April 2 that it was shipped march 28th by USPS and that they would have the manufacturer trace po and advise. They also said they submitted cancellation request and removal of holds on CC. Was told then that the items had already been shipped and would arrive April 11. Nothing arrived so I contacted them again on the 14th of april, they told me that would get shipment info for me. They then sent me an item from their distributor that said no tracking info is availible yet, but it is scheduled for delivery tomorrow wed. At the latest and they they will contact a rep to see what the hold up is. ON april 16th I got a fedex tracking number 1 of the items arrived. This item was supposed to come with an update subscription which it did not and it also has a broken part inside. The manufacturer of the item is looking into where it came from and why it has these issues. Today May 6th - I still have no refund and only 1 broken part. I have countless contradictory emails and promises that mean nothing. The total for the items was over 4,000 which they have kept on my CC while making these exscuses for over two months.


Offender: M&A Global

Country: USA   State: New Jersey   City: Bridgewater
Address: 1200 Route 22 East
Phone: 8662174157

Category: Internet & Web

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