You will be charged excessively, have dropped calls, an automated phone system (when the inmate calls you) that sometimes does not respond correctly, your account will be blocked due to low funds at all different amounts, automated payments reminders will call your home phone when you have lots of money left in your account, there is noone at CBS at has the authorization to credit you back any money for any reason you come up with, any dispute you make in anyway that you make it, whether fax, mail or phone will never be resolved or received. The cost of the calls are ridiculous. You can't answering your call waiting during a call or the whole call is terminated. Believe me when I tell you that these calls are monitored and listened to. And at any time, any call you took from an inmate can be pulled up and listened to and used against an inmate. The State of Florida hates this company but, is locked into a contract with them. It absolutely * that we have no options. The FCC is the only route left to go. Good Luck and don't say we didn't warn you.
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