Inmate called representing himself as an emergency officer and stated a family member had been in an accident and that I was to call a number. I did so and it opened the call forward feature so the inmate forwarded his calls to my number.
The sad part is CBS will not take care of it and I did have a family member who was in serious car accident at the same time. This is not the end of this. People be aware and don't fall like we did.
CBS really needs to fix their system. Correctional billing systems stinks.
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