This is the crappiest service that completely takes advantage of the fact that right now there is no competition. I welcome the day that a bigger and better inmate phone service be made available rather than this crap. You can never speak to a live person, and if/when you do they are a total waste ...
As someone who works actively with chaplain's offices and serves on the Board of one non-profit organization that offers resources to inmates and their families, I am always outraged at the unethical and immoral business practices of the telecommunications companies that serve the nations ...
I put money on a prepaid phone account for calls coming from a correctional facility. Three times in the last few months money is taken from my account for no reason. I check my balance everyday so I know what the balance should be. I have contacted them by phone and by faxing a complaint form but ...
You will be charged excessively, have dropped calls, an automated phone system (when the inmate calls you) that sometimes does not respond correctly, your account will be blocked due to low funds at all different amounts, automated payments reminders will call your home phone when you have lots of ...
They WOn't spend my reimbursement and that I cannot speak with anybody. The telephone program claims my telephone number does not occur. Their telephone program may be the sets... Can't get one to speak with. Simply get round and round. I'm owed a reimbursement but still have not noticed it. Their ...
When my husband was first put into the main jail i set up a prepay acct so he could call home, and they ripped me off by charging my prepaid acct for calls that i never received and when i called them to complain they stated that i did receive the calls and when i told them that i could back up my ...