Usacomplaints.com » Telecommunications » Complaint / Review: Verizon Wireless - Blackberry 8830 World Edition. #552603

Complaint / Review
Verizon Wireless
Blackberry 8830 World Edition

I've obtained a brand new rim 8830 after waiting three months for this to become shipped to me. Once it ultimately arrived in, i applied the battery out-of my different rim which was currently screwed up. I placed the battery and all that sprang on the display was a battery image that had a red-line put it. I approached the shop plus they recommended that i return it and also have them deliver me a brand new system. I eventually got in touch with another customer support consultant and spoke for them concerning the issue plus they called me for their boss. I talked with them concerning the scenario plus they changed me to the technological assistance division and that I talked to a different consultant and experienced the entire issue together. Then they called me to their boss in addition to i described the issue for them. I eventually got it where they delivered me out a brand new telephone. I eventually obtained the 2nd telephone after assume to become overnight, getting it six-days later. I had been mad. I popped the bundle and also the telephone was examined and that I placed the battery also it extended to truly have the identical issue whilst the first one. I approached the verizon wireless shop within waycross and again i obtain the same info saying I have to deliver it back and also have them deliver me out a brand new telephone. I delay and delay and watch for a brand new telephone to exhibit up in the home also it never turned up. I named and got the following range and could obtain the info that i needed. I named and spoke the advantages consultant and he or she was not able to assist me with any info. I named and spoken to FedEx plus they stated it had been dropped anywhere in Savannah someplace within the email. I eventually discovered the telephone will be delivered towards the factory plus they are likely to deliver me another telephone due to them ruining and delivering it towards the wrong location. I eventually obtained the next telephone and exposed the bundle and placed the battery. The led-light was simply blinking 3 times and might quit. Display 3 times and prevent again. It just happened repeatedly again... I once more approached a person support consultant and described the issue after getting it towards the local shop. The woman changed me to tech support team plus they have sent another telephone and when again, I've been with no telephone for happening per month. Why do they choose to deliver me all of the damaged telephones? Does someone believe they are able to assist me out?


Offender: Verizon Wireless

Country: USA   State: Georgia

Category: Telecommunications

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