Usacomplaints.com » Telecommunications » Complaint / Review: Enhanced Services Billing Inc - Unauthorized charges. #485103

Complaint / Review
Enhanced Services Billing Inc
Unauthorized charges

I just received my phone bill today from the local land line phone carrier, Frontier. I have had the same basic service (no caller id, no voicemail, no bells/whistles) for almost 6 years and my bill is always around $25. When i opened my bill and saw new charges were$57 I knew something was up.

Funny thing about my bill, I have a $14.95 charge on July 11 for Voicemail and another $14.95 on July 13 for Intelecom ME. These are being charged by Enhanced Services Billing Inc, a company I've never heard of and never ordered any services from.

I called the toll-free number listed immediately, and of course, they are not available on Saturdays. I will be calling immediately on Monday to have these charges reversed. I will also be calling my local phone company to lodge a formal complaint about this company and the charges they placed on my bill.


Offender: Enhanced Services Billing Inc

Country: USA   State: New York   City: Rochester

Category: Telecommunications

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