Usacomplaints.com » Telecommunications » Complaint / Review: Consumer Portfolio Services - Awful company. #477596

Complaint / Review
Consumer Portfolio Services
Awful company

Our mortgage was do on May 11th but due to my vehicle wearing down and inadvertent payment I had been pushed regarding my automobile notice... I had been informed with a excellent csr to call-back about the evening my cost was do and consult with a boss regarding my difficulty. I named that evening and was informed to send over a duplicate of my fix purchase along with a authorized instllment credit expansion contract. I did so that... Sent someone to the sender (administration) plus one visited the change division. I had been informed by administration that I had been authorized for that expansion which my cost would not be due before following month. Notice: (I've never overlooked or been overdue on the cost)

I complement considering anything continues to be managed in an expert method I actually sent another expansion contract 3days later-after obtaining another phone from another cps repetition so when I informed her that which was happening with my consideration she simply recommended that I deliver another fax within the the change department. She was pleasent.

However I obtain a phone today at my work from another CPS Repetition his title ALBert.

The phone call put me down in the beginning so when I couldnot clarify the title of the types that I faxed over a week ago he mentioned that I had a need to deliver him a duplicate of that which was delivered... I stated that used to donot possess the paperwork at hand he got much more ridiculous and stated that there is no info mentioned about the consideration and since I have couldnot come up using the types that I should be which makes it up... I had been livid after I requested to consult with he boss he declined and mentioned that I could have voice-mail. I really could feel my blood-boiling and since I'm at my work and that I myself cope with clients I declined to obtain anymore annoyed and made a decision to finish the phone call by holding on this CPS skilled and named back again to consult with his boss... I advised his chef what occurred and requested them to please pay attention to the phone call that simply happened between me which repetition. She mentioned that she'd and apologized for that issue I'd with Albert. I have no idea if these grievances assist in these issues and sometimes even if these folks get created up... I actually do realize that EEE understands and optimistic that anything is likely to be completed. We reside in delicate occasions and that I am a strong believer in Juice and just how we stay our lifestyles and internal work with others may reveal itself within our personal daily dealings.

In my opinion this is likely to be solved in the course of time... individuals are fed up with being handled like doodoo...



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