OMG and so I am completely obtaining the run-around from AT&T about my reimbursement status. I simply got cellphone assistance together on 7/14/08. I decide to get 2 Rim Pearls from their website. The purchase whole found $175.18. They explained my telephones could be hereby 7/17/08.7/17/07 comes any I'm truly excited. The advantages man calls me to obtain instructions to my home and that I tell him. A minimum of 10 minutes later he calls me back again to advise me that AT&T has requested them to prevent cargo about the telephones which I have to contact them asap. And so I am somewhat angry and truly confused at this time. Bear in mind I purchased and taken care of these to. And so I contact AT&T and obtain a repetition. They link me using their scam division who shows me they'd an issue using the tackle about the consideration and required it established this is exactly why they quit the purchase. I had been like omg, you men had no right preventing some telephones that I purchased and taken care of with my banking account. They inform me they're sorry for this and stated I'd to-order an entire fresh group of telephones and substitute the purchase again. I had been like I'm not gonna purchase these to again. They stated thatis good, nevertheless, you then should watch for these additional telephones to obtain back to the factory then we shall deliver them back. I had been like no way. They claimed okay friend you then need to purchase a brand new group of telephones. And so I questioned them think about my first-order? They advise me to not fear, that after the very first purchase returned for their factory they'd return my banking account the initial $175.18. And so I was like okay spot another purchase. And so I paid another $175.18 and also the purchase was delivered out. I acquired them 24 hours later and trigger dmy telephones and anything appeared to become going great. NOT! I obtain a mail Mon stating the very first purchase of telephones was obtained back in the factory which I will anticipate my reimbursement with 5-7 days. Seven days passed and stil nothing. And so I named them back and also the explained no it typically takes 8-10 times. And so I contact them back following the 10th morning plus they inform me No friend it requires 10-14 days. At this time I'm disappointed and need to consult with a boss. They say okay please maintain while I get have them. And so I maintain for like 10 secs and he or she disconnects me. I had been really angry today. I called back and got another man after like being 15 mins on-hold. I need to consult with his boss and he claims okay I would like to get get him. He places me on-hold also and returned on like every 2 units to inform me wait one minute friend hes arriving only a sec. Following the third-time he back back on and place me on-hold again he hung-up on me. I had been some type of angry today. I contact them back this time around the individuals moves me for their supervisor. He works truly silly and retains preventing my issue of wherever on the planet is my like $175.00 and so I need to consult with his chef, he informs me he'll need to create a recommendation and he must contact me back over the following 1-2 times. I had been so angry at this time i chose to document a using the BBB. I truly did not understand what else to complete at this time. This is actually the highest-level of client disrespect I've actually noticed from the business before. I had been with t mobile and my agreement was up together. I ought to have remained together. AT&T got me using their advertisements about the least dropped calls. Thats correct... But at what cost we got to cover this? I'd like my money-back and also to be honest along with you I just had them about 20 times and that I have 10 more to determine easily will remain together and obtain secured in in a 2-year agreement. I believe after I talk to them the next time i let them know possibly assist me and prevent holding on me or I'll stop my support along with you folks at this time. What else can actually I actually do at this time? What can you folks suggest?
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