Began on 2/6 just wanted to Add a fax line, that's all??? Stated might charge approximately $62. Xx regular charge could be $13.75 duty. The very first specialist arrived on 2/6 useless, completely. Didn't wish to deploy the fax point about the 2nd floor where the client desired it, stated can't? Insisted needs to proceed within the basement where there's currently a current point simply transfer it to center of the area from the part of the cellar.
After 8 weeks nevertheless no longer working properly. The fax point # is (314)-664-1343. While faxed docs out displays the house ph # which don't want-on the documents. The incorrect # keyed within the black-boxes all specialists have??? This can be a privacy problem??? Hi? No AT&T has included extra costs on my statement??? Why? Payment was just $85.00 per month today displaying $403.53 how might this be? Deploy additional fax point $62.75 tax I had been recommended and also the regular charge might just be $13.62 duty. Today the support is down??? I've been looking to get this problem solved and each time I contact I get moved backwards and forwards in the techsupport department. For the billing department. And obtain no-where??? The Next technology turns up, was good didn't plan proper # in his container therefore send # displays up on documents? 664-1343 or it was not actually mounted properly to begin with??? The Next technology turns up, didn't actually tackle the problem why he was below, but rather more thinking about impressing his supervisor??? He mounted a container on the exterior of the house with no agreement, drilled hoes within the basis, then continues to inform me I've to cover any cables mounted about the inside of the home. Pardon me why are you here. He likewise; disconnect the fax devices to get this done without authorization and that I needed to reset the fax device again??? The 4th technology arrived mounted the port about the 2nd flr that the 1st specialist took in the wall and relaxed two of the cables and that's why fax didn't function to begin with.
The First technology didn't desire to be below. He kept insisting he must be in the next work. Stated wouldn't have the ability to deploy the fax point about the 2nd floor no cables. Needs to proceed within the cellar. Went prolonged wire to center of the cellar from current cable/port to use towards the fax machine. He nevertheless didn't plan in his black-box the right fax # 664-1343 therefore the house ph # turning up about the faxes sent. Nevertheless unable to get faxes just in a position to send following the /2nd3rd man was below. Nevertheless unable to get solved??? They're still attempting to cost me for several of the appointments they created evn though it had been due to their mess. Today my cellphone is not working... Fax no longer working. That is absurd.
Update today:
Obtained a phone from Dieatria Long. AT&T Executive Offices.
She was just like rude and inexperienced as other people at that organization. She'd not take away the costs and had the nerve to inform me she would contact the BBB and let them know we'd arrived at a shared contract??!! Are you kidding me? Who do they believe they're attempting to intimidate below? We didn't arrived at a common agreement. The one thing they have to do is place the balance to zero... And switch off the telephone, DSL, and fax line. I've previously gotten my web through constitution today and need nothing related to AT&T. They have to follow events instance and discover what great customer support is. AT&T is deplorable.
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