Complaint / Review
La Fitness
Membership misrepresented

I was unable to get anyone on the phone at my location today for three hours.

I going to cancel my membership. I was told by the sales person Manny or Mano that I was purchasing a corporate membership and that I would be able to use it at any La Fitness in the country. I recently learned that this is not the case. Additionally I learned that I do not have a corporate membership.

My attempts to speak to someone about this have not been successful which is disappointing.

I went to cancel my membership online only to learn that I need to print out a form and send it to corporate, however the online form access is not working properly. So after five days of trying to get this resolved prior to my next billing cycle, I still have no form and no contact person capable of making a managerial decision.

Bottom line... LA Fitness is not the best fitness center to do business with. They do not care about you... Only the automatic withdrawal every month.