Requested treadmill (D-1250 for $1500) on February 21. Lastly shipped on March 9. I set it together on March 11. Directions weren't clear and also the SEVERAL products/screws required weren't plainly described and challenging to determine. LASTLY got it together (2-3 hours).inside the first twenty four hours we began to have issues. The treadmill may simply turn off after about 7-10 minutes useful. We've to re boot the system to restart it. The touchpad is truly challenging to make use of and never perfectly adjusted (I Have re-adjusted it three times previously). I named customer support and was informed they'd deliver specialist from some developed organization. Which was 6 days before. Stillwaiting to know from their website. I called NT again today. They stated I ought to notice in the organization with-in 3-5 BUSINESS TIMES which tomorrow was the final evening. Obviously this is to setup a scheduled appointment, not visit a specialist. Exactly what a LAUGH! Nowadays is March 21—30 days towards the evening I created my error and requested a Nordic Course. After studying several evaluations about their customer support division I currently understand I created an undesirable option in my own treadmill. Want I'd have read them beforehand. Now you're reading mine.