» Sports » Complaint / Review: The Villages Golf Cart Man - Terrible Customer Service & treatment. #660763

Complaint / Review
The Villages Golf Cart Man
Terrible Customer Service & treatment

I reserved and taken care of a golf basket to get a rental in Sept. 2010. After I got the wagon in March I desired it for 7 days. The golf basket I obtained was filthy, sluggish, and returned up & down while operating. I got it house after which delivered it 24 hours later requesting another wagon. No such luck. I had been informed no additional carts were available. Sue, the so-called customer support individual, tends to express " to tell the truth along with you" in most phrase, composed tales of why she could not support my request. She stated contact me 24 hours later and seek advice from her. I stated, can not you contact me when Iam the client and I'm unhappy. I am too busy she said. Therefore, I named three times 24 hours later to get hold of her. She dismissed all my calls and not delivered them. I eventually got touching her 3 nights later and stated I do want to return this wagon 2 days early. She stated seriously in and we shall perform something out. I delivered the cart and informed her that it had been a bit of crap which to get a rental/revenue company you ought to be embarrassed to anticipate your visitors to hire anything as poor as this wagon. I expected for many payment because of returning the wagon early and he or she mentioned it'd expenses me more income since I'd a regular rate and he or she stated she might cost me a regular price, which may today charge mean extra $33.00. I mentioned you have to be almonds and that I am surprise that the declaration arrived of one's mouth.

In the place of enter a debate with this specific individual who might care less concerning the client, I quit the shop. Used to do not spend the $33.00

Therefore, guidance to all who visit The towns Golf Cart Guy in Girl Lake, Fl. To get a purchase or hiring a golf basket, DON'T GET IT DONE! There are many of exemplary rental businesses in the region that will not handle you prefer an idiot and provide a rental wagon that's street prepared.

Offender: The Villages Golf Cart Man

Country: USA   State: Florida   City: Lady Lake

Category: Sports


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