I'm presently a cashier at Menards. I've never witnessed such bad customer support by my superiors. For instance...
It had been around 6:50approximately on the Sunday evening (bear in mind Menards shuts at 7 on Sundays) I had been assisting a visitor in my own point who desired to special-order anything from plumbing, I informed her the shop closed-in about 10 units which perhaps she must return 24 hours later, nevertheless, she existed about one hour away. I named the FE supervisor as much as have her contact the Plumbing supervisor to assist this visitor.
Therefore The plumbing supervisor arrived and he or she returned with him and quit her wagon in my own section.
I'd an extremely long-line and that I was the only real cashier, and so I was not watching this woman's wagon. Ultimately she returned together with her special-order following this she questioned where her wagon was. Sympathetically I informed her used to donot understand where it was but I stated that perhaps my supervisor moved it.
Therefore, I named my supervisor to my section and also the visitor comfortably questioned her if she'd shifted her wagon.
Our supervisor freaks out and claims "Search woman used to donot contact your basket!" I examine her like exactly what the heck have you been considering speaking with a person like this
Properly after my supervisor went away we discovered her wagon, and also the visitor explained that she'd never be buying at Menards again.
Each time I perform I've atleast 15 visitors inform me that they can never store at Menards again.
Everybody who operates at Menards is usually usually in a poor feeling, also it * since after I enter a shop I do want to be welcomed having a grin along with a "how do I assist you to?" at Menards it's THE SUM TOTAL reverse
I'd suggest to anybody scanning this to consider there company elsewhere like Lowes or homedepot, ideally they've better costumer support.
When anybody asks me where I perform I'm embarrassed to express that I work on Menards.
I'm so pleased that I've employment meeting tomorrow and so I may stop the sh! Thole they call a store.
Do Not rely on preserving big-money, I'd suggest preserving your own time!
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