Two days after ordering my waterproof case I tried to contact the company by e-mail, (there is no other way to contact them). They have a online chat which is offline all the time. One week later I contacted my credit card company and received an e-mail at 9:30 pm that night. I was told that they were extremely busy, that the item was sent out two days after ordering, apologized, and said they would resend. Exactly two weeks later from the time I ordered, I received my product, (no plastic seal and labeled with the wrong color). I sent it back and received an e-mail for a partial credit minus $6.99 for shipping. Buyer beware, very unhappy experience and would not recommend...
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