Outrageous undisclosed Handling Fees
Amazon is complicit for allowing their store HotImportToys to charge me for undisclosed and unreasonable outrageously priced handling fees.
I contacted the Seller, and Amazon's Customer Service questing a full refund, within 12 hours of placing my order. I initially didn't see the outrageous handling fee, because it was only one store of 8 that were part of my large but single Amazon order.
I even filed a A-to-Z claim, but it was canceled by them when the seller refunded my items cost, but not the handling fee!
I tried to re-open an A-to-Z, but couldn't, so it is more a A-to-B far far from Z.
Much less H for handling, or F for Fees unreasonable.
Or even a option to contest the closing of the A-to-Z claim!
Quote Buyer-to-Seller (from me to HotImportToys) and stated to Amazon CS.
Subject: Outrageous handling fee of $41.19!
I contacted both amazon customer service to complain about your S&H fee, and FedEx to request delivery to be canceled, as I would have refused delivery anyway. Tracking no.: 27526741030*
Buy your own (hidden) shipping page you over charged me $24.04!
_Standard Shipping within Continental US for all other products
_Estimated Delivery: 3-5 business days
_Shipping Rates: $5.99 per shipment $1.99 / lbs
My package weights 14lbs which should have been at the most $33.85 by even your TOO high rates! Not $57.89 that you tried to charge me!
Actual FedEx Ground for a 18"x12"x12" 14lb package From: Whittier, 90601, | To: Chicago IL = $16.70.
That means you charged me a handling fee of $41.19. OUTRAGEOUS!
Both Amazon and HotImportToys Ignored my request for fair reasonable resolution.
I hope this starts a class action suite, I've given them both more than enough time!
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