I phoned Amazon about a minor problem with my Kindle which I had bought in Nov. From my phone call of /- 7min until I received my replacement Kindle was 5 days and that includes a hold up at customs in SA. They sent me an e-mail with the relevant info, packing documents to send my old Kindle back ...
Ordered a watch. According to tracking of the parcel it was sent back. After two weeks and numerous emails and contacting customer service, no response. Not a word. ...
I ordered a special coffee table book from Amazon. It arrived in a box much too big for it, and was just lying loosely in the box with no wrapping at all!!! It came from the US to South Africa, without even 1 layer of bubble wrap around it??? Of course it was damaged. The one corner is bent, and ...
My Kindle of one year was refusing to charge. After going online and chatted to a consultant Nisha, I was advised my kindle will be replaced. The order was placed and tracking number emailed to me. I was also sent the details to send my defective kindle to Amazon. Absolutely amazing service. ...
Well, got a little surprise today from Amazon.com. I had my identity stolen. Someone set up an account in my name and stole $54.75 out of my bank account! Amazon was able to stop 1 transaction for $15.50, but the other for $39.25 can not be stop! They refused to tell me what was ordered, who ...
I ordered a DVD on Amazon and it was delivered to me in good time - Thank you! However when I tried playing the DVD series I was informed that the Area or Zone Code was not compatible with South Africa. Now one would think that it was obvious when they ship to SA that they would know this. When ...