Well as we can read almos 3 months ago, one of their employees wrote in a reply and claim to try to resolve my complaint. Well i think 3 months is a long enough time to wait for a few hooks that apparently Ms. Violeta nor the response writer have atteneded to, i still have no hooks! Furthermore i also paid for color matching chalk and again, yes you got it... Nothing!!!
Apparently america's largest online pool table vendor cannot afford a software program that will auto remind them of backordered items, comp USA have a software that can do that for $100, or maybe no one care to read it.
The level of customer follow up or service is in my experience a big big ZERO. And yes the so call delux pool pack that others mentioned is indeed a pile of junk that you can do much better at walmart for a lot less and they have chalk in stock!!!
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