Since it's sale to Cingular, AT&T Wireless and it's employees in the AT&T wireless Stores are providing little or not customer services. They seem to have taken a we don't care type of additude. They seem to be dumping thier inventories so new phones purchased only a few month ago are not in stock and you can not get them paired or replaced when they are defective. While cingular boast of in increase nationwide networks they are not doing anything to help the deplorable condition of it's new purchase AT&T; drops are frequent and the over service is the pits.
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