Usacomplaints.com » Shops, Products, Services » Complaint / Review: KingSize Direct - Threatening debt letters for pants I already paid for. #943085

Complaint / Review
KingSize Direct
Threatening debt letters for pants I already paid for

I warn everyone to avoid KingSize. I placed an order for two pairs of pants on their delayed payment plan. They supplied the pants, and I promptly sent payment. The check cleared my bank, and I even received a letter from KingSize stating that my account had been zeroed after they received payment.

Yet shortly after I canceled my account with them, the company started sending me threatening letters claiming an outstanding debt. The company claimed that I owed them for the pants that I had already paid for, along with late fees. I wrote to KingSize and provided a copy of the canceled check as well as a copy of the letter I received from them stating they had received the payment.

Nonetheless, the company is claiming they cannot find the payment, despite the fact that I have provided them with a copy of the check. They even argue that I could not have paid for the pants because the pants were ordered on a delayed payment plan. I have explained to them on several occasions that I paid for the pants as soon as I received them, using the enclosed invoice that came with the package. In fact, two weeks after I made payment, KingSize sent me a refund of $22 stating that I had overpaid.

I am very disappointed with this business, and I am filing a claim with the Better Business Bureau and the Attorney General's Office.



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