Usacomplaints.com » Shops, Products, Services » Complaint / Review: Dish Network - False Advertising. #904499

Complaint / Review
Dish Network
False Advertising

Dish Network is a Huge Rip Off! They advertise that this new Hopper Product is free when you sign up for America's Top 200 or above and HD Free For Life. What they do not tell you is that there are additional fees that they do not disclose in their advertisements, such as an additional $10 a month service fee and a $7 a month charge for a piece of equipment that they also classify as a service fee. Correct me if I am wrong, but when did a piece of equipment (a tangible object) become classified as a service charge. Dish Network needs to pull all of their advertisements and create new ones that are not false advertising the products. I even called in to customer care and spoke with a manager in the sales department for a good half an hour and got no where with her except her saying that she is on my side and that she agrees with me and all of this garbage. Then she even had the nerve to tell me that existing customers where being grandfathered in of sorts when they requested to upgrade to the Hopper. Since when is upgrading being grandfathered in and since when does a company allow certain customers a waiver of the "service fees" and then charge other customers. They are a total RIP OFF!


Offender: Dish Network

Country: USA
Site:

Category: Shops, Products, Services

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