I am a dissatisfed customer of DN. I switch my provider from Direct TV to SBC using DN equipment. Upon canceling and switching I was told that I did not need to return the equipment it was mine to keep. After a month went by DN withdraw four hundred and fifty dollars and one cent from my checking account without proper notification or letter of mail.
I notify DN in regards to this matter and was told if I return their equipment my account would be adjusted. My credit card number and social was given for reference purpose, DN assure me that no money is taken without my consent. I agree to this and found out they are not solid on their foundation of words. My account was budget for expenses and costs now I have a overdraft of insufficient funds ($165.00 worth) due to this unexpected withdrawer.
Can you tell me how do I get DN to pay for this matter.
Katrina Morris
Chicago, Illinois
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