KeyStaff was the agency that i have been with over the course of 3 or more years. The location of KeyStaff was 111 W Anderson Ln Ste D197, Austin TX. I did not experience problems with KeyStaff until the business moved over to a new location on 2417 Ashdale, Ste A Austin, Texas. It first began when i called in on the date of 04/12 in order to update my availability for work. I was told that i was placed on a DNU (Do Not Use List) because there were no jobs available at that time according to one of the KeyStaff recruiters. I then e mailed my concerns to the head manager in charge of KeyStaff regarding this issue. Later i called in to confirm that my e mail had been received. That was when one of the recruiters did in fact confirm with me that my complaint was reviewed and that i was removed from the DNU (Do Not Use List). So up until 05/14 i was under the impression that the issue of me being placed on the DNU list was resolved. That is when i was told by some KeyStaff member that i was indeed on the DNU list. Ok i was lied to on that part. Secondly why would a person have to be placed on some DNU (Do Not Use) list or denied further services just because no work would be available at that time? In addition to that i was told that KeyStaff could not work with me any further due to my so called frequent calls into the agency. Yet i was under the impression that i was obligated to call in to update my employment availability on a weekly basis. Other accusations were made such as how i gave them a hard time and was difficult to work with. Again this all came from KeyStaff recruiters who i dont recall being assigned to or working with. I would only call in once or maybe twice at the most per week for employment placement. And that i did over the course of 3 plus years since i first registered with KeyStaff for work. I never had any issue with KeyStaff prior to them moving over to a new location. So this disturbed me greatly. So on 05/15 i called in for another attempt to voice my concerns. I was denied contact with the manager, told again that i was denied services, accused of causing problems, disconnected from. I called back several times in order to reach the manager in charge. I was tranfered to voice mail machines. I left a couple of messages that were never returned. After several attempts to speak with the head manager i then said that i was going to come in to receive some documentation from KeyStaff. The recruiter said ok yet KeyStaff still could not provide me services. So the following morning i came in to get my test scores. I took data entry, typing, and a few other tests prior to KeyStaff moving to their new location. All of them i passed. I only came in that following morning to receive copies of them. I was denied any print out of them. But i was told that they could be e mailed to me. I was ok with that. Yet i still wanted to speak with the manager. When she came out the manager said that she could only write them down for me on a note pad. I tried again to communicate my concerns with her but she would not listen and was very evasive. Finally i told her how i felt discriminated against. And that i did not recognize any of the new recruiters at that new location. She then demanded that i leave and threatened to call the cops on me for simply trying to voice my concerns. I did not use any vulgar or derogatory words. I did not raise my voice or yell. I was very cordial and mild mannered with my replies. Later i called in for the last time in order to find out why the cops would be needed. I requested the manager and was transferred and placed on speaker phone. AFter explaining my concerns and experience i was again disregarded. One of the recruiters simply replied by telling me not to call again and that they would have the cops place a restraining order on me. I was lied to, slandered, blown off, and deceived several times by these other KeySTaff members. This is not ethical standard and i cant rest until proper action is taken regarding how i was slandered by KeyStaff.
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