Since the beginning of March, I have not been able to hold a conversation on my mobile phone. The calls are dropped or unable to be placed at all.
I have contacted Sprint dozens of times and they are unwilling to let me out of my contract to pursue a carrier that can provide me with the service that I desperately need.
I do not have a LAN line and rely on Sprint to make 911 calls, as I AMA severe asthmatic. When I approached Sprint with this, they advised that if I had read my contract, I would notice that it states that coverage is not guaranteed in all areas. I had coverage before, some expect to have it now as I pay a large amount every month to receive it.
I also live in the suburbs west of Chicago and this service is unacceptable and fraudulent as I am paying for something that I am not receiving and that has Sprint has admitted to not being able to provide me at this time.
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