Purchased a $8000.00 spa in 2008 from Rec Warehouse. Was keenly manipulated into purchasing the great 10 year extended warranty offer for an additional $800.00. That covered lifetime structure, frame, cabinet, plumbing, equipment and best of all 10 year labor cost.
Now 2012 is here and I had to call in on that 10 year warranty I purchased... Well lo and behold its not so great after all. I was told Leisure Bay Spas went bankrupt so for the most part the warranty is null and void. However the other company involved will uphold there end and cover 50% of the parts, no labor.
We received no notice no nothing in the mail indicating that this bankruptcy has occurred or was occurring. I do feel ripped off. Although in a weird way its kind of funny because I never buy those extended warranties and the one I do decide to invest in... Well what can I say.
I just want everyone out there to know that Leisure Bay is out of business - Rec warehouse is still in business and when you buy these warranties ask who is honoring them.
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