I purchased a new Cal Spas Hot Tub from an authorized retailer. The exterior redwood "cabinet is supposed to have a lifetime warranty. Unfortunately, the cabinet started to warp and peel within the first year. Cal Spas came out to "band-aid" the cabinet at one time, but has since told me the cabinet is no longer under warranty. How is a lifetime warranty supposed to expire? I understand Cal Spas makes a replacement cabinet out of composite materials, and I would like Cal Spas to swap out the defective redwood cabinet for one that will not warp.
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