Complaint / Review
JustAnswer.com
Irrelevant Dog Answer, No Way to Decline, Charged Anyway

I contacted justanswer.com for a problem concerning our dog. I received an irrelevant answer but could not find a button that would allow me to stop payment. I sent a message back, which I thought concerned this. I did not receive any response and was charged for the "answer."

When I tried to contact their "24 hr. a day" help line, I entered my complaint and was told to wait. I waited for 24 hours and received no response.