Complaint / Review
JustAnswer.com
Took $49 Deposit for Tenant Rights Question, No Answer Received

I was looking for an answer about tenant's rights and ended up at Just Answer. They said to put down a deposit of $49 and that if I did not like their answer, they would refund it. I put in my information, and they took the $49 out of my account, but I have received no information from them at all. When I entered my card information, it hinted that I would receive the answer by email and asked for my email address. There has been nothing posted. I want my money back, but I cannot find where to get it.

Here is what appears on my bank transaction: 249968 pre-auth justanswer*experthlp justanswer*exper 888-587-82