I have used At&t for 15 years. I bought a Samsung BlackJack 3 years ago and the only plan it required was to have a txtg package. Now they are charging me $25 a month saying I have a smart phone. Also, every month they put a $2.00 data usage charge on all four of my phones saying we use 1 mb of data every month. We Do Not. I am tired of them sticking me with charges and I have to call and argue every month to tell them I did not use the services they are putting on my bill every month.
I don't appreciate them changing their mind on my phone type and saying that they now consider my Samsung BlackJack a smart phone when at the time I bought it, it was just a phone. I am tired of haggling every month. They shouldn't be able to stick charges on your phone and change your plan when they feel like it.
0 comments