Usacomplaints.com » Miscellaneous » Complaint / Review: Verizon Wireless - Forcing Required Data Packages. #552692

Complaint / Review
Verizon Wireless
Forcing Required Data Packages

Something should be done about the new practices over at Verizon Wireless. I have been a loyal customer for 10-15 years, and I'm outraged at what's going on with the required data packages. I was planning on adding a line to my family plan and was interested in ordering a phone that many of my friends have and love (the LG Env3), which up until a week or so ago, DID NOT require a data package. Now, Verizon is forcing customers to get a minimum data package costing $9.99 a month for most of their phones, including the LG Env3! Is this legal? There are a LOT of unhappy customers out there... I was looking at a forum last night where one customer complained that he bought his Env3 a couple of weeks ago (when the data package wasn't required), but didn't activate it until this week. And Verizon forced him to get the $9.99/month data package!

All my friends that got this phone did not have to pay $9.99 month for the now required data package. But I would have to if I ordered that phone today. I can't afford my phone bill as it is! All of the "simple" phones that don't require data packages are low quality, low rated phones.

I'm sure that nothing I say or do will change this practice, but I had to try!


Offender: Verizon Wireless

Country: USA
Phone: 8009220204
Site:

Category: Miscellaneous

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