I have used At&t for 15 years. I bought a Samsung BlackJack 3 years ago and the only plan it required was to have a txtg package. Now they are charging me $25 a month saying I have a smart phone. Also, every month they put a $2.00 data usage charge on all four of my phones saying we use 1 mb of ...
I contacted AT&T many months ago first by email and then by letter requesting an explanation for the $19.09 charge that started to appear on my Bundle's Bill in November. (Specifically the bill dated Nov 14 - Dec 13) I have my DSL Internet, Telephone (Fax), and DirecTV through AT&T. I do ...
I have been a loyal AT&T customer since August 8,1995. On January 6, I upgraded my service from a basic plan to a plan that included data, voice, messaging and rollover minutes. I seldom used these features, but when I was in need of them I received poor service. Frequent dropped calls, no ...
On 4/9, I set up UVerse installation via the web site for the afternoon of 4/11. On 4/11, after AT it no longer received any programming at all. I called tech support at around 22:30, and spoke with "Rash". She had trouble getting to my account because the system that searches by phone ...
I figured since I'm still on a rampage I would go ahead and blog about it and also warn others. STAY AWAY FROM AT&T!!! So last year in April I decided I would take AT&T up on their offers and signed up with them. I was to get $200 back in rebates for taking the bundled package. I got $50 ...
My mother had a business phone line with AT&T which my sister helped set up the plans and services. When my mother retired I attempted to setup call forwarding for that business phone number. To my surprise a cryptically titled item "SimpleLink Enhanced MMRC" changed from ~$8 credit ...