AT&T cell phone plans for family or even business is the biggest ripoff in the history of corporate greed, corruption, and legalized theft and robbery!
I have a small business with 5 phones, and purchased 5 phones with a budget of $190, and all the phones are smart phones so they force you to pay monthly fees for their data service which was $15.00 per month for 200MB per month, which is a ripoff considering Sprint provides unlimited data.
Instead of my bill being $190 per month, they billed me $300 and even $490 per month and i have been attempting to dispute this type of billing practices with them for 3 months now, and they don't care and will not budge. They will not let me cancel the $15.00 data plan on my phones so they force me to pay this.
They refuse to provide their customers with online features to control the data so when the phones reach their limit, it shuts them off to prevent overage charges.
When our phones did go over the limit, they would not just charge each phone the $25 per month for 2GB data, they would automatically apply their outrageous $45 per month for 4GB data. And this is on top of the $15 per month, so each phone was billed $15 $45 = $60.00 per month when we were only using 1GB of data. They should not charge the $15 and only apply the next plan level of $25 and bill that only. But NO, they bill me $15 plus the $45 and refuse to change it or credit my account what seems to be fair.
And now they changed their stupid 200MB data which would be used up in just 2-3 days to $19.95 per month. And their cancellation fee per phone is $275 which is outrageous! If you are a small business owner or want to get their family plan, would you really do business with the criminal company that gives you ABSOLUTELY NO control or power as the consumer over your bill?
Any smart business owner will run from this. Every business and consumer has a RIGHT to control and limit what is being done on phones, and has a right to expect their bill to be $190 every month, not $350 or $498!
Now they said they would send me a $1375 cancellation fee in the mail. So when a customer wants to leave and not do business with a company, you are either forced out of fear and financial ruin to leave them, or you are penalized in the butt for leaving them, you cannot even walk away from them with respect or dignity, they rape you in the rear with sand paper by throwing a $1350 cancellation fee because you don't want to do business with them.
Do you really want this? I cancelled and will never do business with AT&T ever again
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